1. Information we may collect
This may include your name, phone number, email address, city, donation details, communication preferences and information submitted through contact or patient-support forms. For support requests, authorised applicants may also provide patient, hospital, diagnosis, treatment-estimate and identity information.
2. How we use information
We may use information to respond to enquiries, review eligibility for assistance, communicate about a case, issue donation acknowledgements or receipts, maintain records, prevent misuse and improve our programmes and website.
3. Medical information and consent
Medical and identity documents are sensitive. Please do not send them through a basic public contact form. They should be shared only through the process communicated by our team. Patient stories, photographs or case details will be published only after appropriate patient or guardian consent.
4. Donations and payment data
Online payments may be processed by an authorised payment gateway. We do not intend to store complete card, UPI PIN or banking credentials on this website. The payment provider may process information under its own privacy and security practices.
5. Sharing and retention
Information may be shared with authorised staff, service providers, hospitals or professional advisers only where reasonably necessary, with consent where required, or when disclosure is required by law. Records are retained only for operational, accounting, legal and safeguarding needs.
6. Cookies and technical data
The website may collect basic device, browser, IP address, security and analytics data through cookies or server logs. Browser settings can be used to restrict optional cookies.
7. Your choices
You may request access, correction or deletion of personal information, subject to legal and record-retention requirements. You may also withdraw optional communication consent.
8. Children’s information
A parent, legal guardian or authorised representative should submit information for a minor patient.
9. Policy updates
This policy may be updated when our services, technology or legal requirements change. The revised effective date will appear on this page.
10. Contact us
Email: healthcaresetufoundation@gmail.com
Phone: +91 91681 29516 / +91 80076 71280
Office: 43, Sumeet Plaza, Market Yard, Pune – 411037